Frequently Asked Questions

We accept most major vision and medical insurance plans. Please contact our office for the most up-to-date list or to verify your specific coverage before your appointment.

Absolutely. We provide eye care for patients of all ages, from kids to adults.

Our office hours are

Mon-Thurs: 8:30am - 12pm | 1pm - 5pm
Fri: 8:30am - 12pm
Sat & Sun: Closed.

We schedule appointments Monday through Friday, and occasionally offer weekend options.

We try to accommodate patients as quickly as possible. Call us to find the next available slot.

Yes. We provide same-day emergency appointments for issues such as red eyes, foreign bodies, infections, sudden vision changes, or eye injuries. If you’re experiencing an urgent eye problem, please call our office immediately. If an eye emergency occurs outside of business hours, please call our office at 662-627-2887 and leave a voicemail.

Please bring:

• Your current glasses and/or contact lenses
• A list of medications you take
• Your vision and medical insurance cards
• A photo ID
• Any previous eye health records, if available

Yes. We provide a full scope of eye care, including dry eye management, glaucoma screenings and treatment, diabetic eye exams, and other specialized services.

If you need surgical care—such as cataract, LASIK, or retinal surgery—Dr. Collins will refer you to and co-manage your care with a trusted local or regional ophthalmologist to ensure seamless, coordinated treatment and follow-up.

Our office uses state-of-the-art diagnostic and imaging technology, including:

• OCT (Optical Coherence Tomography) for detailed retinal and optic nerve imaging
• Virtual Eye Visual Field for comfortable and accurate testing of peripheral vision
• iCare Tonometer for easy and gentle intraocular pressure measurement
• Digital refraction and lens measurement systems for precise prescriptions
• Meibography and anterior segment imaging for dry eye and corneal analysis

Dr. Collins diagnoses and manage a wide range of eye conditions, including but not limited to:

• Glaucoma
• Macular degeneration
• Diabetic eye disease
• Dry eye syndrome
• Ocular allergies and infections
• Eye emergencies and injuries

You should call us right away if you notice any of the following:

• Sudden loss or changes in vision
• Flashes of light or new floaters
• Eye pain or redness
• Double vision
• Sudden increase in light sensitivity
• Severe headaches or pressure behind the eyes

Yes! Comprehensive eye exams can reveal early signs of systemic health issues such as diabetes, hypertension, high cholesterol, autoimmune conditions, and even certain neurological diseases—often before symptoms appear elsewhere in the body.

Yes. You have the right to receive a copy of your eyeglass and contact lens prescriptions after your exam, in accordance with the Federal Trade Commission (FTC) rules.

At Riverview Eyecare, we provide comprehensive, compassionate, and personalized vision care for every member of your family. Dr. Mallory Collins and our team use advanced diagnostic technology and take the time to truly listen to your concerns—ensuring you receive the highest level of care in a comfortable setting.

• An OD (Doctor of Optometry) is a licensed eye doctor who provides comprehensive eye exams, prescribes glasses and contact lenses, diagnoses and manages eye diseases, and co-manages surgical care.
• An MD (Ophthalmologist) is a medical doctor who can perform eye surgery in addition to diagnosing and treating eye conditions. At Riverview Eyecare, Dr. Collins (OD) provides full-scope optometric care and works closely with trusted ophthalmologists when surgical intervention is needed.

The American Optometric Association recommends infants have their first comprehensive eye exam between the ages of 6 and 12 months, another between the ages of 3 and 5 years old, and again prior to entering the first grade and annually thereafter. Regular exams throughout childhood ensure healthy vision development and early detection of eye problems.

Coverage varies by plan. Our team can help you understand what your insurance covers and what out-of-pocket costs may apply.

Comprehensive eye exams typically take 30–60 minutes, depending on the complexity of your visit.

Yes, our office is fully accessible to ensure a comfortable visit for all patients.

Our team takes extra time to explain every step of your care, answer your questions, and make your visit as comfortable and stress-free as possible.